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617-942-1133 oshun55@gmail.com
Digital content strategy leader with over 10 years experience grounded in digital content design, project management, content operations, content strategy, content marketing, editorial and television/video production.
Certifications
Strategy and operations
Inform, strategize, drive enterprise-level content operations, design systems enablement and processes.
Leverage agile methodologies and other technological solutions to create road maps and track/leverage data and metrics for OKRs, customer feedback, and other analytics and support efficiencies in delivery
Ensure human-in-loop validation processes for inclusive content design
Leadership
Strive in ambiguous situations
Build, train, mentor teams onsite and online.
Superior communication and cross-functional collaboration.
Tools - Google Suite, SAFe agile, Writer AI, Miro, AIrtable, Slack, Teams, Figma, Jira, Rally, AEM, Contentful, Confluence, Sharepoint, Adobe AEM, Medallia, Quantum metrics, Microsoft Office, Social media
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